British Airways PLC
25 January 2007
Flying schedule announced for T&G strike dates
British Airways will not operate any passenger flights out of London Heathrow
from 0001 GMT on Tuesday January 30 until 2359 GMT on Wednesday January 31 due
to a planned strike by the cabin crew branch of the Transport & General Workers
Union. All domestic and European flights to and from London Gatwick will also
be cancelled.
The airline remains committed to pursuit of a negotiated settlement before next
Tuesday but wants customers to have early warning of its flying schedule to
allow sufficient time for alternative travel arrangements to be made.
Willie Walsh, British Airways' chief executive, said: 'We are deeply sorry that
our customers are the innocent victims of this unnecessary and unjustified
strike by the T&G.
'More than 15,000 customers a day have contacted us since the union announced a
series of 72-hour strikes, extremely concerned about their winter holidays and
business trips. Announcing our contingency plans means we can end uncertainty
for customers caught up in the first round of strikes and help them make other
plans.
'If we postponed the cancellation of flights until the eve of a strike,
customers would have virtually no time to make alternative arrangements.
'We remain absolutely determined to search for a negotiated settlement and our
door remains open to the T&G, day or night. We regret that the T&G has not
supported our initiative to seek the assistance of the Acas conciliation
service.
'It is not too late for the T&G to call off this dispute and we will do all we
can to reinstate some of the cancelled flights.
The airline will allow any customer due to travel on a British Airways flight
cancelled by the strike to claim a full refund, rebook their flight for a later
date or be rebooked by British Airways with
another airline.
Customers wishing to rebook their flights can contact the airline on 0800 727
800 which is a free telephone line.
Customers are urged to check the airline's website (
www.ba.com) regularly and
use the 'Manage My Booking' link to obtain information about their individual
reservation.
Customers who were due to travel on any cancelled services should not come to
the airport.
British Airways' flight programme is complex, involving the combination of
rosters for 15,000 cabin crew, 3,000 pilots and 234 aircraft operating up to 750
services in and out of Heathrow and Gatwick every day.
More than 8,000 crew have to be in the right place at the right time, either on
aircraft, at airports or in crew hotels in more than 140 cities in 75 countries,
every day.
Because of crew or aircraft being out of position, there will be further
cancellations on either side of the official strike dates. Customers are advised
to check ba.com to see if their flight is still operating before departing for
the airport. If their flight has been cancelled they should not come to the
airport but contact British Airways or their travel agent.
British Airways has opened an extra call centre at its Heathrow headquarters
staffed by more than100 volunteers from across the airline to help with customer
inquiries.
Many longhaul aircraft will depart from Heathrow during Tuesday and Wednesday.
They will not have customers onboard because of the lack of cabin crew due to
the strike. The aircraft will fly to destinations overseas to collect a crew
down route, enabling a significant number of longhaul inbound flights to
Heathrow to operate normally to bring customers home.
It is planned that up to six of the nine daily longhaul departures from Gatwick
will also operate normally.
Customers should use the Manage My Booking facility on
www.ba.com. If customers
wish to claim a refund then they should log onto
www.ba.com and follow the
instructions or apply in writing.
Key points of British Airways' schedule for customers:
• No longhaul or shorthaul commercial flights
FROM London Heathrow during
the strike period.
•
Some longhaul services INTO London Heathrow will operate during the strike
period.
• No shorthaul services INTO London Heathrow will operate during the strike
period.
• No shorthaul services FROM or INTO London Gatwick will operate during the
strike period
• Up to six of the normal nine daily longhaul services FROM and INTO London
Gatwick will operate each day during the strike period.
• The Manchester to New York JFK daily service will continue to operate as
normal.
• Flights operated by subsidiary BA Connect will operate as normal
• Flights operated by British Airways franchise partners to and from UK (GB
Airways, BMED, Loganair and Sun Air) will operate as normal.
• Flights operated by other carriers (including Oneworld Alliance partners)
which have a BA codeshare flight number will operate as normal.
• All dedicated freighter services continue to operate as normal.
ends
January 25, 2007
013/RG/07
This information is provided by RNS
The company news service from the London Stock Exchange