British Airways Cabin Crew have voted overwhelmingly for industrial action. The first of our proposed actions will take place on 29th, 30th and 31st Jan. Further dates should, BA not enter into a meaningful dialogue with our representatives, are penciled in for 5th, 6th and 7th Feb and 12th, 13th, and 14th Feb 2007
British Airways Cabin Crew would like it to be known that they absolutely do not want to go on strike. As Cabin Crew, all we want to do is our very best to look after the traveling public, conveying each and every one of you as comfortably and as safely as we possibly can from A to B. Obviously there are occasions when circumstances conspire against us, both for you the public and us as your crew, but it is often these very circumstances when our passengers appreciate most that they are with a British Airways Cabin Crew. This is borne out by us constantly exceeding every customer service target British Airways have ever set for us and also the clutch of industry awards we win every year - including 2006, where thanks to our hard work and the votes of you our customers, we walked away with the Best Cabin Crew award last year.
However, things are not all rosy with the current management of British Airways. Historically, we have always had a proper business relationship with our management. As with any commercial environment or business scenario, there has to be an appropriate level of give and take on both sides in order for anything to work. However, our new management team have a lot of ‘new brooms’ and wish to make a lot of changes. They have approached these changes by refusing to speak to our representatives and evicting them from their office which, is the only point of contact between crew and themselves, declaring their intention to introduce the changes without discussion and openly stating: "we are malingerers and, there is no place in our workplace for a union”
These changes are both to our working agreements and to our employment contracts, including but not limited to cuts in pay, no pay increases at all after a certain time, cuts in promotion opportunities, less rest between flights, removal of working position choice and BA ignoring the wording of their own sickness policy when applying it to Cabin Crew. This certainly has health and safety implications.
A testament to this is our Gatwick colleagues. BA promised a lifestyle compared to Heathrow with a mix of long and shorthaul flying. Once the crew were co-ersed into accepting the new fleet by BA´s spin machine they were....Shafted!!! They work the same aircraft as Heathrow with 2 crew less and 2 of the supervisory crew have also been removed. They work long sectors with little rest. They are on an hourly rate flying pay and have had their Breakfast allowance overseas taken off them by this penny pinching management. After many complaints from crew, BA have offered, as compensation, an extra 8p an hour in their flying pay. A paltry 1.92 GBP for breakfast. You can´t get a bacon sandwich at a local greasy spoon for that!!!
At this time, we feel that, you need to know the facts as to why we have taken this decision without, the need for sensationalist headlines as seen in the press of late. There are actually 12 points to which BA crew were balloted over. Some you may not simply understand as they perhaps only make sense to those who work in the industry, but below I have tried to explain some of the primary concerns which we want addressed by the company.
You have heard a lot no doubt about the sickness policy EG300. While it is true that we did indeed vote this in and that most other departments in BA are guided under this policy it does have major flaws for the flying community, most of which have only become apparent since its introduction as management go back on previous agreements. No, it is not a case of Cabin Crew not wanting to come into work because of an “Ingrown toenail”…This is convenient spin released from our management to the press to totally discredit us. However have you ever had a cold and flown on an aircraft? It is very painful and can result in a burst eardrum. A condition called Bara Trauma which, could end our careers. Also, would you want food prepared and handed to you by someone suffering from diarrhoea? Should all go wrong onboard an aircraft do you honestly trust a crew member with a broken limb to be able to evacuate you safely from an aircraft? Or to be more extreme would you want to be onboard an aircraft where a crew member suffering emotional or mental stress for whatever reason has complete access to a cockpit? At the end of the day we are onboard for your safety, it is not like we work in an office or can open a window and get some fresh air, we are exposed to the elements on an aircraft, we can pick up all sorts of bugs and viruses because of the poor air etc and we cannot simply leave and go home if we suddenly feel ill. We need EG300 to work for us for our own health and safety as well as yours, the customer. Anyways, even if we did have an ingrown toenail, would you want to be walking on it for the 14 hour plus duty day it takes to get to Singapore??
BA wants to remove a Purser position from our 747 aircraft. It may just be one position of 4 however, it will greatly reduce our chance of promotion and the ability of earning a livable, sustainable wage in the future also, it means one vital part of the cabin without a senior grade crew member further diluting the product that you, our customers, deserve …and this in a “Premium” cabin!
PENSIONS…Well this is a big one. Because of the £2bn deficit we are being expected to pay more into it and work ten years…TEN YEARS more for the SAME pension. We as crew pay, have paid and are paying over the national average into the scheme because our contracts state retirement is at 55. We, the flying community, are the only community within BA that, are being asked to work the extra 10 years. This, in the knowledge that, our life expectancy is much less than the national average. BA a few years back actualy stated, under oath, that flying is detrimental to our health and that, as such, should retire at 55. The only reason for change is that they have mismanaged our pension and now expect as to pay for it again!! What hope of enjoying retirement with a reasonable pension?? And, at a time when BA want to splurge billions of pounds on a brand new fleet of longhaul aircraft AND is rewarding its top brass management with £75m in share bonus’s. Yes we need to come to an agreement here somewhere but, BA again, does not wish to address our concerns.
Because of an EU work time legislation we as cabin crew are regulated to work no more than 900 flying hours ( chocks of to chocks on. We have other ground duties before and after the flight) in a rolling 12 month period. BA crew are regularly working over this meaning we are in fact working harder and longer than many low cost airlines cabin crew including Ryanair and Easyjet. BA in essence are BREAKING THE LAW by rostering us over these hours. Those who are aware that they are over their hours are then being derostered duties by the company and left at home for long periods of time and, through the anomalies within our pay structure, are losing considerable amounts in allowances and overtime payments simply because BA are unable to even out our rostering in a fair and proportionate way.
Crew who have joined the company since 1997 are on a lower pay scale and have their annual increments capped after 7 years of service. This will not increase and as a result of inflation these crew members risk being exposed to increased poverty over time. Promotion is the only way to increase our salaries but, as stated before, with the removal of a Purser, promotion will be almost non-existant in the future. This is not acceptable in the year 2007 surely?
We are not asking for much, just to try and keep things as they are and to make our pay scales fair. We are frustrated and angry I am sure you can understand why.
Our new CEO Willie Walsh has a pedigree of confrontation and controversy. When he was the Chief Negotiator for the Irish pilot's union IALPA, Walsh was quoted as saying: "in negotiations, you get nowhere by being reasonable". When he jumped the fence into airline management and became the CEO of Aer Lingus, he attempted a management buy out. Irish Prime Minister Bertie Ahern accused him of: "stealing state assets" and "shafting the interests of Aer Lingus staff". Presumably he has been recruited by the Board of British Airways to 'shaft' its own staff.
These changes go beyond simply working harder in a changing commercial and security conscious environment. They will affect our lives outside work, our take home pay and most importantly our family life outside of work. They will also have a knock on effect to you, our customers. We have already seen thanks to BBC’s Watchdog on the 23rd January 2007 how BA management were responsible for tens of thousands of our customers bags going missing over the busy December period as a result of job cuts all in the name of cost saving.
If you have been a customer in the past you could not help but notice how our product on board has deteriorated compared to our competitors. You will have noticed that there are not enough bus drivers to take from aircraft to terminal and visa versa nor are there enough baggage handlers to ensure or, assure you of your bags arrival. Not enough Ground Staff to ease your passage through the terminals should you be in transit through Heathrow or to board the aircraft at the start of your journey.
Our current board headed by CEO Mr Walsh and our management have no regard for you “our customer” and simply interested in profits at all costs, resulting, in obscene and outrageous share options and bonuses for themselves.
The quality of experience you would expect from a world leader in aviation has, quite simply, disappeared.
Our management keeps saying they want to talk to us but, all they tell our reps at the meetings "we have nothing to talk about". Unfortunately at the moment we are not seen as people - and we are just like every one of you, doing the best job we can to earn a living and go home to our families, we are seen as expendable staff numbers. And whilst on board, we see you going about your business, traveling to see friends or going on holiday with your families, our current management see you simply as pound signs in seats.
At the moment, a strike is the only way we have of standing up for ourselves and forcing our management to open proper discussions, regarding our contracts and our future employment. This can all be avoided with the application of a reasonable attitude and a dose of common sense from British Airways management, but anyone who followed the recent ‘cross wearing’ debacle will know that those qualities seem to be more lacking, the higher up the British Airways management tree you climb.
Should a strike happen and, should you be caught up in the chaos it will inevitably cause. British Airways Cabin Crew humbly and sincerely apologize to you and ask for your patience and understanding whilst we try to get our managers to speak to us in honest, meaningful dialogue.
If you have non-changeable travel plans with British Airways from January and February 2007 you can write to our chief executive Willie Walsh at:
British Airways plc
Waterside
PO Box 365
Harmondsworth UB7 0GB
Or e-mail customer relations using this link:
http://www.britishairways.com/travel...l/public/en_gb
Please urge him to treat his employees properly, or simply provide him with your thoughts on British Airways current management style.
British Airways Cabin Crew